We’re proud of the community engagement work we’ve done for our clients over the years. But aside from issues and complaints management, have you ever wondered WHY it is so important for us to engage with the community in the first place? Amanda Mikhael’s latest blog post tackles just this.
Over the last two years, we learnt how to adapt to a new normal and overcome the challenges that affected our projects and the communities we work with. Here Callum Roberts discuss what he thinks we should keep, and what we should throw out.
Accessible and inclusive communication benefits everyone. Amanda Mikhael shares her insights on how you can develop communication material that considers the diverse communication needs of our diverse community.
As Sydney faces the hardest lockdown yet, Becscomm’s Managing Director Rebecca Spencer and Senior Consultant Amanda Mikhael provide 5 tips and suggestions for making the most of a challenging situation.
Helping our clients win work is one of our favourite things to do! Rebecca has been involved in some of Australia’s largest and most complex tender submissions for operations and maintenance, road, rail, ferries, power supply upgrades and major water treatment projects. Over the years she’s seen it all – wins, losses and everything in between. Below she has provided her top five tips for delivering a successful tender submission:
So, you’ve heard about burnout – but what exactly is it? How does it affect you? How can you avoid it? As an engagement practitioner, a leader and someone who has been affected by burnout I have dedicated time to finding out more and starting an honest-but-critical discussion about burnout within the community engagement space. The best description I’ve come across that sums up burnout explains it as a state of emotional, physical and mental exhaustion, caused by excessive and prolonged stress. It occurs when you feel emotionally drained, overwhelmed and unable or unwilling to meet constant demands. Eventually, you feel disengaged, distressed, or simply like you have nothing more to give.
It is difficult to put a dollar figure on the true value of good community relations; but the cost of getting it wrong can mean big dollars in delays, design changes, mediation and damaged reputations. But what happens if you don’t have the luxury of your own dedicated “comms team”? We’ve put together a simple cheat sheet for project managers and construction professionals to build a foundation for good community relations, even if they find themselves flying solo in the realm of comms. Bonus: most of these tips can also be used to improve internal communication with your project team too. #winning